Skip to content

Hackers Focus on Customers

September 1, 2011

I just read this awesome article.

http://www.gazehawk.com/blog/relentlessly-focus-on-your-customers-test-usability/

Basically it says that it’s very important to focus on making a product your customers ask for rather than trying to make the “Super Product” that you have envisioned.  This involves short development cycles and mega tons of customer feedback.

The ending quote is great.

“It’s worth trying very, very hard to make technology easy to use. Hackers are so used to computers that they have no idea how horrifying software seems to normal people. Stephen Hawking’s editor told him that every equation he included in his book would cut sales in half. When you work on making technology easier to use, you’re riding that curve up instead of down. A 10% improvement in ease of use doesn’t just increase your sales 10%. It’s more likely to double your sales.” –Paul Graham

Advertisements

From → Uncategorized

Leave a Comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: